We believe that our on-site employees are our best resource for learning more about our customers and their varying needs. Our company was founded upon the simple philosophy that total commitment to our employees and clients translates into good business. Our executive management team routinely meets with all employees and lot personnel to mentor, teach and mutually share ideas. This open dialogue fosters pride for and commitment to the success of the business, and helps our staff work proactively to resolve problems and facilitate growth opportunities. In addition, employees may be asked to participate in meetings with hospital, property and building managers to provide a better working relationship.
At MHS we have put together one of the best teams of professionals in the region. Our executive management has a combined experience of over 26 years and we have present employees that have worked since the companies inception nearly in 1997.
Parking management and the transportation industry consists of more than just maintaining lots and driving around. At MHS, it's largely about customer service. We hire individuals who share our service philosophy making each customer contact a positive experience. Before any employee is hired, each is thoroughly tested and their driving and legal records are reviewed. Our final selection will always be an employee who best meets the needs of the customer, and one who best upholds the standards of MidPark Healthcare Services Inc. Prior to receiving an assignment, each employee must complete a preparation program that includes customer service training, communication, problem resolution skills, and safety protocols. Because each job is unique, each employee must be thoroughly familiar with the specific requirements and preferences of each owner, customer, and parking facility.